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Deleting Users

Are you afraid to delete users from Tracker?

Are you wondering whether you'll lose some information when you do it? Wonder no more. When you delete a user in Tracker, the audit trail will be preserved in any record that user worked on.

Record History with Replaced User

When you delete a user, you'll need to pick a replacement when:

  • the user is assigned to any records.
  • the user is configured as a state manager or in the New Assignee option in a transition.
  • the user is selected in report criteria.

Prompt to Replace a User Being Deleted

Details for deleting a user and selecting a replacement where needed can be found in this video.