Support Multiple Languages

Configure fields, reports and other text in the system to support multiple languages.

Tracker can support any language, including those with double-byte characters such as Arabic, Chinese, Greek, and others. You can add text from multiple languages throughout the system to assist users in their preferred language.

Fields

A field's name can have text in any language. There's also a Help Description, customizable text that can be displayed near a field to provide more information about how to use the field.

To edit a field name or description:

1. Login as Admin and click on the Admin icon.
2. Click on the Fields link.
3. Click on the Edit button to the left of the field you wish to modify.
4. Make changes to the Label and/or Help Description and click OK to save them.

Users can also enter text from any language into the text fields you've added to your forms.

Reports

Report names can be in any language. You can create reports for groups or users can create their own personal reports. More information on adding or editing reports can be found in the Using Saved Queries & Reports or Metrics sections of the Online Help Guide.

Workflow Options

The names of workflow transitions and their descriptions can also be customized to use any language.

To customize a transition name and its Help Description:

1. Login as Admin and click on the Admin icon.
2. Click on the Workflows link.
3. Locate the States section and click on the Manage link to the right.
4. Click on the state that has the transition you want to change, then click on the Transitions button.
5. Click on the Edit button to the left of the transition.
6. Make any changes to the Name, Help Description or Instruction Message.
7. Click OK.