Version 7.1.0 of NetResults Tracker has been released.

It adds support for SQL Server 2017 on Linux.

Home and Query page reports include an option to search all fields (not just those in the report).

The new (for 7.0) metrics display engine has been further enhanced with easier to read display of trend metrics and an option to specify precision in floating point display.

Small icons have been replaced with font icons for faster page loading and improved clarity.

It includes version 2 of the webhooks preview. Integrate Tracker with your own or third-party software. Use Notification Rules to custom configure calls from Tracker to other applications at key points in your workflow.

Please review the 7.1.0 feature list for details.

Upgrade instructions and download information are available on the downloads page.

Experiment on a new process or try the latest version of Tracker before you upgrade.

Request a Personal Live Trial to explore without impacting your production environment. It's a free, full-featured 30-day trial.

Need Help?

NetResults Technical Support can help you get started on a new project or process.

If you maintain an on-premises installation of NetResults Tracker 6.7.3 or older, please upgrade to the latest version ( download, upgrade instructions ) as soon as possible.

Please upgrade so that your users can continue to access your NetResults Tracker installation with their preferred web browser as they are upgraded (many automatically).

Unless your users are running Internet Explorer or Firefox ESR they are either already being affected or soon will be affected by continued use of an out-of-date version of NetResults Tracker. The details for each supported web browser are below.

Mozilla Firefox 54+

Users who upgrade to Firefox 54+ (planned to be released June 13, 2017) will be unable to login until Tracker is upgraded.

More info: Firefox 53+ Support

Mozilla Firefox ESR 52+

While an upgrade is not required for Firefox ESR as it will stay on version 52 until at least Q1 2018, we do still recommend the upgrade to get the latest Tracker features and fixes.

Google Chrome 59+

Users upgraded to Chrome 59 will see an "unsupported web browser" warning. Users can login after clicking through the warning.

Users upgraded to Chrome 60+ (most likely released early July 2017) will be unable to login until Tracker is upgraded.

More info: Chrome 59+ Support

Apple Safari 10.1

Safari 10.1 users will be unable to login until Tracker is upgraded.

More info: Safari 10.1 Support

Microsoft Edge 15

Users upgraded to Edge 15 by the Windows 10 Creators Update should use NetResults Tracker 6.7.4 for the best experience.

Microsoft Internet Explorer 11

While an upgrade is not required for Internet Explorer 11 users, we do still recommend it to get the latest Tracker features and fixes.

Declutter your pulldown option menus by hiding values that are no longer needed for new records.

If you've been using Tracker for many years (Thank you for your loyalty!), you may have option menu items that should no longer be displayed on the Add or Submit pages. You can mark old items as obsolete so they can't be selected for new records, but are still available in the system to be included in reports.

Note: If the pulldown is involved in a dependency, when you mark one of its items obsolete, all dependencies for that item (whether it is a child or parent) will be removed. The Online Help Guide explains an example of this case.

To mark an option menu item as obsolete:

  1. Login as Admin and click on the Admin icon.
  2. Click on the Fields link.
  3. Click on the Items button to the left of the pulldown field.
  4. Click on the Edit button to the left of the option menu item.
  5. Check the box for Value is Obsolete.
  6. Click OK to save the change.

Mark Obsolete

After you make this change, the item won't be displayed on the item list by default. You can show obsolete items by clicking on the filter options and selecting "Yes" for Filter By Obsolete.

Show Obsolete Items

To include obsolete items in a report:

  1. Click on the Home icon.
  2. Click on the Preferences link in the upper right.
  3. Scroll down to find Query Page Pulldown Settings.
  4. Check the box for Include Obsolete Items.
  5. Click OK to save the change.

Now the obsolete items will be available in the pulldown field on the Query and Metrics pages.

Include Obsolete Items

Please review the Online Help Guide for more detailed information about the effects of marking items obsolete.

Use a filter to zero in on records in a specific date range on reports.

Want to see items that are due within the next few days or which requests came in last month? Use the filter available in the column heading of a Date field.

Date Filter

Click on the filter to make selections. You can enter a start and/or end date for a date range. Or, you can use the relative option.

Filter Options

Here are the filtered results. To remove the filter, click on the icon again and click on the Remove Filter button.

Filtered Results