Tracker has a lot in common with the beautiful game's biggest tournament.

FIFA World Cup 2018

Unite People Without Having to Be in the Same Location

You can enjoy the World Cup from the comfort of your own device. The same is true of Tracker. All you need is a browser to access it from anywhere in the world. You don't need a conference room, you don't need a meeting...just login and see what's happening.

See the Stars and Learn New Tricks

Your organization's departments have their own Messi, Neymar or CR7. Tracker gives you a front row seat to their jawdropping customer saves and out-of-the-box solutions. A Tracker report can serve as a meeting agenda for a weekly/monthly staff meeting to review noteworthy actions.

You can also learn what not to do. Since Tracker has a complete & searchable audit trail, it's easy to conduct a post-mortem when needed.

Anything Can Happen

A reversal of fortune can happen in a single flick of the ball in stoppage time. Tracker's alerts & email notifications help you stay on top of changes so you can respond immediately.

Show fewer fields for a cleaner report while still searching within all.

In Versions 7.1.0 and newer, you can search within all fields directly from report results on the Home or Query pages.

Search All Fields

In previous versions, users would add many fields to a report layout so they could be searched. Cluttered reports take longer to load. We recommend including a maximum of 5 or 6 fields on a Home Page report.

To change a Home Page report:

  1. Login to Tracker
  2. On the Home Page, take note of the name of the report you'd like to change.
  3. Click on the Search icon.
  4. In the Saved Queries pulldown, select the desired report. The Report Layouts pulldown below it will be updated to show the layout associated with the report you selected.
  5. Click on the Edit button to the right of the Report Layouts pulldown.
  6. To remove a field from the report layout, select "<Do Not Use This Column>". Update the layout such that only 5 or 6 fields are displayed.
  7. Click OK to save the change.

More information can be found in the Using Saved Queries & Reports section of the User Help Guide.

Double-click to view and other new report tricks.

Home Page Report Sample

Double click on a line in a report on the Home or Query pages and you will see the View Page with full details of the record.

View Page

A new Metrics display engine was added to allow charts to be displayed without requiring any browser add-ons or plug-ins. It automatically adjusts the chart layout based on the data at run time. For example, it will add a legend, if needed.

Chart with Legend

You can click on an item in the legend to hide or show it. The data for Developer One is hidden in the chart below.

Chart with Hidden Item

Or, a donut chart will be displayed instead of a pie chart when the calculation is being broken down by an additional parameter.

Donut Chart

These features are available in Version 7.0 or newer. Upgrade information can be found on the downloads page.

Find records where a value has not been entered into a field.

Perhaps you'd like to see action items that don't yet have a deadline or other key information. You can search for empty Date, Text, TextArea or Url fields using an advanced query.

Advanced Query Criteria

The Online Help Guide provides steps for adding an advanced query.

Learn a trick or two about the Search Page.

Save a Default

When you click on the Search icon, your favorite report can be at the ready. Just click Run to see the results. Do this by saving a default report.

Set as Default

To set your default query:

  1. Click on the Search icon.
  2. In the Saved Queries pulldown, select the desired report.
  3. Click on the Set as Default button to the right of the pulldown.

To run your default report, click on the Run button to the right of the pulldown.

Did You Know???

Did you know that when you select a report in the Saved Queries pulldown that the report layout it uses will automatically be selected in the Report Layouts pulldown below it? This makes it easy to identify which report layout to edit should you need to make any changes to the fields displayed in the report results.

Associated Report Layout

Copy a Report

You can copy the criteria from one report to create another one:

  1. Click on the Search icon.
  2. In the Saved Queries pulldown, select the report you want to copy.
  3. Click on the Add button to the right of the pulldown.
  4. Enter a name and make other selections for the new report, then click Next.
  5. The criteria from the report you copied will be displayed. Make any adjustments, then click Add to save the new report.

Copy a Saved Query

Check out the Saved Queries & Reports section of the Online Help Guide for more information.