6 TextArea Field Tricks Turnaround Time Dependent Pulldowns Show/Hide Fields in Emails Multiple Starting Points in a Workflow Allow Customers to Check Ticket Status Save a Record as a Draft Stale User Checklist Make a One-Time Change to Report Criteria Integrate a New Process or Project Date Fields are Supernatural Defaults for New Users Send a Record Back to a Previous Step Discussion Threads Block Access While Making Changes Edit vs. Task Set Up a Per-Record Email Address Track Time Spent on an Issue Create Sub-Tasks Choose Fields to Be Displayed in a Report Assign Based On a Pulldown Quickly Round Up Meeting Content Restrict Access by Location Search the Record History Approval Step